You may return items purchased on carfridge.alpicool.com within 30 days of purchase for a full refund. If the 30-day return window has passed, and your product is still under warranty, please contact us for warranty service.
Return Policy
Only the appliance that have been purchased directly from carfridge.alpicool.com, Alpicool cannot accept returns of Alpicool cooler branded appliances purchased from other retailers or re-sellers. (if you bought the appliance from Amazon or Walmart, please contact its service).
The purchased appliance must be in brand-new condition with original packaging and accessories.
If the appliance is not working caused by non-human factors, please email us with order ID and a video of the product problem, we will review it and offer solutions as soon as possible once receiving the email.
We provide the 24-Month Free Replacement for all products purchase from carfridge.alpicool.com,. That is to say, when the order delivered to your shipping address date starts for a 24-month free replacement.