2. Terms And Conditions of Return & Refund:
Only the appliance that have been purchased directly from carfridge.alpicool.com, Alpicool cannot accept returns of Alpicool cooler branded appliances purchased from other retailers or re-sellers. (if you bought the appliance from Amazon or Walmart, please contact its service).
The purchased appliance must be in brand-new condition with original packaging and accessories.
If the appliance is not working caused by non-human factors, please email us with order ID and a video of the product problem, we will review it and offer solutions as soon as possible once receiving the email.