Not a review of the product but of the customer service. We had trouble identifying the power socket for my 5 year old C20 fridge/freezer. Turns out the only one available was for the current products. But that was sent promptly and Carmen included a link to a vid showing how to remove and replace the socket. Being handy with tools and a life long "fixer of broken things", I repaired and reinstalled my broken socket which should get me back home. Once there, or when the temporary repair fails, I'll modify the opening to make the current socket fit and modify the wire connections to fit the wider blades. Then I expect the fridge will last at least another 5 years. Probably more.